Avochato incident

Read-only Mode

Major Resolved View vendor source →

Avochato experienced a major incident on April 1, 2023 affecting avochato.com and API and 1 more component, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2023, 03:02 PM UTC
Resolved
Apr 01, 2023, 06:05 PM UTC
Duration
3h 3m
Detected by Pingoru
Apr 01, 2023, 03:02 PM UTC

Affected components

avochato.comAPIMobile

Update timeline

  1. investigating Apr 01, 2023, 03:02 PM UTC

    We are experiencing a platform outage and Avochato is currently in read-only mode. We are working to resolve the issue as quickly as possible.

  2. identified Apr 01, 2023, 03:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 01, 2023, 03:38 PM UTC

    A fix has been implemented and we are monitoring results. Our backlog of messages is being processed -- messages that were scheduled or sent during the impact period will deliver over the next hour. Thanks for your patience.

  4. resolved Apr 01, 2023, 06:05 PM UTC

    This incident has been resolved.