Avochato incident

Delays retrieving data from cloud service provider

Notice Resolved View vendor source →

Avochato experienced a notice incident on December 14, 2023 affecting avochato.com, lasting 5d 4h. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2023, 07:45 PM UTC
Resolved
Dec 20, 2023, 12:23 AM UTC
Duration
5d 4h
Detected by Pingoru
Dec 14, 2023, 07:45 PM UTC

Affected components

avochato.com

Update timeline

  1. investigating Dec 14, 2023, 07:45 PM UTC

    Delays have been observed in retrieving data from Avochato's cloud service provider. Engineering teams on both sides are actively investigating to identify the cause and a resolution.

  2. resolved Dec 20, 2023, 12:23 AM UTC

    On Friday 12/15, Avochato's cloud provider confirmed the issue has been identified on their end. A temporary solution was provided until the investigation is completed. Avochato will update this issue as additional information is received.