Avochato Outage History

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Avochato had 2 outages in the last 2 years totaling 221h 1m of downtime — averaging 0.1 incidents per month.

There were 2 Avochato outages since June 9, 2025 totaling 221h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.avochato.com

Notice October 20, 2025

Global Amazon Outage

Detected by Pingoru
Oct 20, 2025, 03:15 PM UTC
Resolved
Oct 22, 2025, 09:19 PM UTC
Duration
2d 6h
Affected: avochato.comAPIMobile
Timeline · 3 updates
  1. identified Oct 20, 2025, 06:15 PM UTC

    Amazon Web Services reported outages globally this morning which may impact services Avochato relies on for text messages and other services. Our team will be monitoring the status and providing updates here. https://health.aws.amazon.com/health/status https://www.cnn.com/business/live-news/amazon-tech-outage-10-20-25-intl

  2. monitoring Oct 20, 2025, 11:42 PM UTC

    Amazon shared systems are recovered from the outage. Avochato is monitoring.

  3. resolved Oct 22, 2025, 09:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 9, 2025

Issues with Amazon Web Services

Detected by Pingoru
Jun 09, 2025, 04:18 PM UTC
Resolved
Jun 16, 2025, 03:15 PM UTC
Duration
6d 22h
Affected: avochato.comMobile
Timeline · 6 updates
  1. investigating Jun 09, 2025, 04:18 PM UTC

    Periodic latency has been observed starting at 8am PST. This may lead to longer than expected load times in inboxes across different organizations. Our team has been investigating the root cause with Amazon Web Services and will report back with findings.

  2. investigating Jun 09, 2025, 05:11 PM UTC

    The team is continuing to investigate this issue while working on options with Amazon Web Services. In the meantime, we recommend not refreshing an inbox. Once the inbox is loaded, messages will be received instantly and can be responded to in real-time. Refreshing the inbox may lead to longer delays.

  3. monitoring Jun 10, 2025, 03:05 PM UTC

    Our service provider Amazon Web Services has not yet identified the root of the issues on Friday. However, the Avochato team is continuing with the investigation while having performed several actions to remediate the latency issues. As of 10:55am PST on Monday June 9, latency improved for those organizations experiencing issues when refreshing inboxes. Avochato's team switched to new server instances on Monday, and will continue Tuesday with a rollout of a permanent solution.

  4. investigating Jun 16, 2025, 01:42 PM UTC

    Latency in the product has been observed today. This may lead to longer than expected load times in inboxes across different organizations.

  5. monitoring Jun 18, 2025, 04:49 PM UTC

    Avochato is monitoring the latency improvements as of Monday 8am PST.

  6. resolved Jun 26, 2025, 10:10 PM UTC

    This incident has been resolved.

Read the full incident report →