Avochato incident
Viewing issues on wide mode inbox view and on wide screen monitors
Avochato experienced a notice incident on July 8, 2024 affecting avochato.com, lasting 6h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 08, 2024, 02:31 PM UTC
Some Avochato desktop web users have observed screen-sizing issues on wide screens and in wide-mode inbox views, leading to message readability issues. Avochato is currently investigating the issue and recommends using Classic or Compact views if you are experiencing issues reading messages. Mobile web and app views are unaffected. Rest assured that all content sent and received to end-users via SMS is being delivered over SMS, as this issue is specifically a front-end web issue with specific screen widths.
- monitoring Jul 08, 2024, 08:59 PM UTC
Avochato is monitoring a fix released for select views in the inbox.
- resolved Jul 08, 2024, 09:18 PM UTC
This issue is now resolved.