Avnio experienced a major incident on March 27, 2024 affecting Loopio for Salesforce Cloud (Discontinued) and Loopio for Salesforce AI (Discontinued) and 1 more component, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 27, 2024, 05:17 PM UTC
We are currently experiencing technical difficulties impacting services in the EU region. Our team is actively investigating the issue to restore normal operations as swiftly as possible. We apologize for any inconvenience this may cause and appreciate your patience.
- investigating Mar 27, 2024, 05:52 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 27, 2024, 05:52 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 27, 2024, 05:52 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 27, 2024, 06:05 PM UTC
The service interruption in the EU region has been successfully resolved. The disruption was caused by an internal service consolidation, which has now been rolled back. We apologize for any inconvenience this may have caused and appreciate your patience throughout this process.