Avnio had 10 outages in the last 2 years totaling 51h 58m of downtime — averaging 0.4 incidents per month.
There were 10 Avnio outages since June 19, 2024 totaling 51h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.
Our investigation indicates that major organizations in Europe regions are experiencing intermittent Azure OpenAI Service availability issues.
Azure AI services in EU issues are mitigated and working normally.
We are currently investigating issues with our cloud provider that may be affecting LFS functionality. Our team is actively monitoring the situation and working to restore normal service. Further updates will be provided as soon as more information is available.
We are currently experiencing a widespread disruption in LFS due to issues with our cloud infrastructure provider. As a result, some services may be temporarily unavailable. Our team is actively monitoring and working to restore full availability.
We are seeing strong signs of recovery across LFS services, with most systems back online and functioning as expected. Our cloud provider continues final restoration work, so some customers may still experience intermittent issues during this process. Full recovery may take additional time as the remaining nodes stabilize.
This incident has been resolved.
We are currently experiencing issues with Microsoft Azure AI services in the EU region. This may impact the availability and performance of LFS AI services.
Investigating: Intermittent Issues on Azure Europe We are currently observing intermittent issues with Azure Europe, which may be causing partial degradation or slower performance for certain LFS features. Our team is actively monitoring the situation and working with Azure to identify and mitigate the impact. We will provide an update as soon as more information becomes available. Next update: within 60 minutes or sooner as we learn more.
Resolved: Azure Europe Intermittent Issues The intermittent issues on Azure Europe have been fully resolved. All LFS services are now operating normally. We will continue to monitor closely, but no further impact is expected at this time. Thank you for your patience while we worked with Azure to restore full functionality.
We are currently experiencing a platform outage in the US region that is impacting access to LFS services. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible. Impact: Users in the US region may be unable to access the platform or may encounter errors during login and usage. Status: Investigation in progress Next Update: We will provide an update within the next 30 minutes or as soon as new information is available. We apologize for the disruption and appreciate your patience while we work to resolve this issue.
The issue has been identified and a fix is being implemented.
✅ LFS Platform Outage – US Region Resolved The earlier platform outage in the US region has been fixed, and services are now operating normally. Current Status: We have applied the fix and are closely monitoring the platform to ensure continued stability. Thank you for your patience while we worked to resolve this issue.
✅ Incident Resolved – LFS Platform Outage (US Region) The earlier outage affecting the US region has been resolved, and all services are now fully available. We are continuing to monitor the platform to ensure everything remains stable. What Happened: During a routine update to improve the platform, an unexpected issue caused some core services to stop working. We quickly rolled back the update and restored normal operations. Next Steps: We are putting additional safeguards in place to ensure this does not happen again. We apologize for the disruption and thank you for your patience while we worked to restore service.
We are currently investigating this issue.
Our investigation indicates that there is an active service health issue (OpenAI Service elevated latency in East US) in Azure. EU region is not impacted.
All AI services have been recovered and available. However, we are still monitoring and will update once the services verified.
No further issues found in monitoring. AI services are fully recovered and working normally.
We are currently investigating this issue.
Some of the Loopio for Salesforce Cloud Services facing issues in US region majorly due to recent upgrades to infrastructure which causing some of the services to fail abruptly.
All Loopio for Salesforce Cloud Services in US region are now functional and under monitoring.
All Loopio for Salesforce Cloud Services in US region are now fully functional.
Due to issue in Adobe Services, Some of the customers from EU and US were not able to import PDF Documents for sometime.
We are currently investigating this issue.
We are continuing to investigate this issue.
Our investigation indicates that major organizations in Europe & some in the US regions are experiencing intermittent issues. We are working to determine the root cause and resolve the problem as quickly as possible.
All services are being recovered and available however we are still monitoring and will update once all services are fully recovered and verified.
No further issues found in monitoring. All services are fully recovered and working normally.
We are currently experiencing issues with Microsoft Azure services in the US region. This may impact the availability and performance of LFS services.
Our team is in close communication with Microsoft Azure support and is actively investigating the root cause. We are monitoring the situation closely and will provide updates as soon as more information becomes available.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are monitoring the situation closely.
This incident has been resolved.
We are currently experiencing technical difficulties impacting some of AI services (Smart Compose &Alternative Question Generation) in the EU & US region. Our team is actively investigating the issue to restore normal operations as swiftly as possible. We apologize for any inconvenience this may cause and appreciate your patience.
We acknowledged the issue and updated the configuration in production instances.
A fix has been implemented and we are monitoring the results.
The issue is resolved now. We apologize for any inconvenience this may have caused and appreciate your patience throughout this process.