Avnio incident

Microsoft Azure US Region Incident

Minor Resolved View vendor source →

Avnio experienced a minor incident on July 18, 2024 affecting Loopio for Salesforce Cloud (Discontinued) and Loopio for Salesforce AI (Discontinued) and 1 more component, lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2024, 11:20 PM UTC
Resolved
Jul 19, 2024, 04:36 AM UTC
Duration
5h 15m
Detected by Pingoru
Jul 18, 2024, 11:20 PM UTC

Affected components

Loopio for Salesforce Cloud (Discontinued)Loopio for Salesforce AI (Discontinued)Loopio for Salesforce Assistant (Discontinued)Loopio for Salesforce Chrome Extension (Discontinued)

Update timeline

  1. investigating Jul 18, 2024, 11:20 PM UTC

    We are currently experiencing issues with Microsoft Azure services in the US region. This may impact the availability and performance of LFS services.

  2. investigating Jul 18, 2024, 11:21 PM UTC

    Our team is in close communication with Microsoft Azure support and is actively investigating the root cause. We are monitoring the situation closely and will provide updates as soon as more information becomes available.

  3. investigating Jul 18, 2024, 11:31 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 18, 2024, 11:39 PM UTC

    We are continuing to investigate this issue.

  5. investigating Jul 18, 2024, 11:47 PM UTC

    We are continuing to investigate this issue.

  6. monitoring Jul 18, 2024, 11:54 PM UTC

    We are monitoring the situation closely.

  7. resolved Jul 19, 2024, 04:36 AM UTC

    This incident has been resolved.