Avnio incident

Microsoft Azure Intermittent Issue in US & EU Region

Major Resolved View vendor source →

Avnio experienced a major incident on July 30, 2024 affecting Loopio for Salesforce Cloud (Discontinued) and Loopio for Salesforce AI (Discontinued) and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 12:32 PM UTC
Resolved
Jul 30, 2024, 01:58 PM UTC
Duration
1h 25m
Detected by Pingoru
Jul 30, 2024, 12:32 PM UTC

Affected components

Loopio for Salesforce Cloud (Discontinued)Loopio for Salesforce AI (Discontinued)Loopio for Salesforce Chrome Extension (Discontinued)

Update timeline

  1. investigating Jul 30, 2024, 12:27 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 30, 2024, 12:39 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 30, 2024, 12:42 PM UTC

    Our investigation indicates that major organizations in Europe & some in the US regions are experiencing intermittent issues. We are working to determine the root cause and resolve the problem as quickly as possible.

  4. monitoring Jul 30, 2024, 02:21 PM UTC

    All services are being recovered and available however we are still monitoring and will update once all services are fully recovered and verified.

  5. resolved Jul 31, 2024, 05:49 AM UTC

    No further issues found in monitoring. All services are fully recovered and working normally.