Avid Outage History

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Avid had 5 outages in the last 2 years totaling 86h 52m of downtime — averaging 0.2 incidents per month.

There were 5 Avid outages since July 19, 2024 totaling 86h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://avid.statuspage.io

Major March 24, 2026

ACC Availability - Uh oh, something has gone wrong

Detected by Pingoru
Mar 24, 2026, 02:38 PM UTC
Resolved
Mar 24, 2026, 07:38 PM UTC
Duration
5h
Timeline · 2 updates
  1. identified Mar 24, 2026, 02:38 PM UTC

    Don't worry, our team of engineers are investigating! Firing - We have identified an issue, this is a test alert

  2. resolved Mar 24, 2026, 07:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 24, 2026

AC Availability - Uh oh, something has gone wrong

Detected by Pingoru
Mar 24, 2026, 02:37 PM UTC
Resolved
Mar 24, 2026, 07:37 PM UTC
Duration
4h 59m
Timeline · 2 updates
  1. identified Mar 24, 2026, 02:37 PM UTC

    Don't worry, our team of engineers are investigating! Firing - AC availability partial outage: IdP Login workflow failing in 2-3 tenant namespaces.

  2. resolved Mar 24, 2026, 07:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 10, 2025

Pro Tools and Collaboration performance spikes

Detected by Pingoru
Apr 10, 2025, 07:04 AM UTC
Resolved
Apr 10, 2025, 05:51 PM UTC
Duration
10h 46m
Affected: Pro Tools Projects & Collaboration
Timeline · 6 updates
  1. investigating Apr 10, 2025, 07:04 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 10, 2025, 09:07 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 10, 2025, 11:10 AM UTC

    The team is still working on troubleshooting.

  4. monitoring Apr 10, 2025, 12:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Apr 10, 2025, 05:09 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Apr 10, 2025, 05:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 17, 2025

Connectivity issues reported for all Cloud products

Detected by Pingoru
Mar 17, 2025, 03:02 AM UTC
Resolved
Mar 17, 2025, 03:53 AM UTC
Duration
51m
Affected: Avid User LoginPro Tools Projects & CollaborationSibelius Cloud SharingSibelius Cloud RenderingLink Desktop & Mobile
Timeline · 4 updates
  1. investigating Mar 17, 2025, 03:02 AM UTC

    Users may be experiencing issues with cloud workflows across all products. This issue is currently under investigation and we will update as soon as we have more information.

  2. investigating Mar 17, 2025, 03:15 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 17, 2025, 03:50 AM UTC

    A platform upgrade is completed. The team is working on the verification steps

  4. resolved Mar 17, 2025, 03:53 AM UTC

    Maintenance is completed. All services are operational.

Read the full incident report →