Avid incident

Connection issues for Pro Tools Cloud Collaboration and Avid Link Desktop

Major Resolved View vendor source →

Avid experienced a major incident on August 2, 2022 affecting Pro Tools Projects & Collaboration and Link Desktop & Mobile, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2022, 06:44 PM UTC
Resolved
Aug 02, 2022, 06:57 PM UTC
Duration
13m
Detected by Pingoru
Aug 02, 2022, 06:44 PM UTC

Affected components

Pro Tools Projects & CollaborationLink Desktop & Mobile

Update timeline

  1. investigating Aug 02, 2022, 06:44 PM UTC

    Users may be experiencing connection issues for Pro Tools Cloud Collaboration and Avid Link Desktop. This issue is currently under investigation and we will update as soon as we have more information.

  2. resolved Aug 02, 2022, 06:57 PM UTC

    This incident has been resolved.