Avid incident

Connectivity issues reported for all Cloud products

Minor Resolved View vendor source →

Avid experienced a minor incident on September 13, 2022 affecting Avid User Login and Pro Tools Projects & Collaboration and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2022, 04:26 PM UTC
Resolved
Sep 13, 2022, 04:51 PM UTC
Duration
25m
Detected by Pingoru
Sep 13, 2022, 04:26 PM UTC

Affected components

Avid User LoginPro Tools Projects & CollaborationSibelius Cloud SharingSibelius Cloud RenderingLink Desktop & Mobile

Update timeline

  1. investigating Sep 13, 2022, 04:26 PM UTC

    Users may be experiencing issues with cloud workflows across all products. This issue is currently under investigation and we will update as soon as we have more information.

  2. resolved Sep 13, 2022, 04:51 PM UTC

    This incident has been resolved.