Avid incident

Connectivity issues reported for all Cloud products

Minor Resolved View vendor source →

Avid experienced a minor incident on February 5, 2023 affecting Avid User Login and Pro Tools Projects & Collaboration and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2023, 07:41 PM UTC
Resolved
Feb 05, 2023, 07:59 PM UTC
Duration
17m
Detected by Pingoru
Feb 05, 2023, 07:41 PM UTC

Affected components

Avid User LoginPro Tools Projects & CollaborationSibelius Cloud SharingSibelius Cloud RenderingLink Desktop & Mobile

Update timeline

  1. investigating Feb 05, 2023, 07:41 PM UTC

    Users may be experiencing issues with cloud workflows across all products. This issue is currently under investigation and we will update as soon as we have more information.

  2. resolved Feb 05, 2023, 07:59 PM UTC

    This incident has been resolved.