Avid incident

Connection issues for Pro Tools Cloud Collaboration and Avid Link Desktop

Minor Resolved View vendor source →

Avid experienced a minor incident on February 8, 2023 affecting Pro Tools Projects & Collaboration and Link Desktop & Mobile, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2023, 12:55 PM UTC
Resolved
Feb 08, 2023, 01:47 PM UTC
Duration
51m
Detected by Pingoru
Feb 08, 2023, 12:55 PM UTC

Affected components

Pro Tools Projects & CollaborationLink Desktop & Mobile

Update timeline

  1. investigating Feb 08, 2023, 12:55 PM UTC

    Users may be experiencing connection issues for Pro Tools Cloud Collaboration and Avid Link Desktop. This issue is currently under investigation and we will update as soon as we have more information.

  2. resolved Feb 08, 2023, 01:47 PM UTC

    This incident has been resolved.