Avid incident

Sibelius Cloud Render issues reported

Critical Resolved View vendor source →

Avid experienced a critical incident on March 5, 2023 affecting Sibelius Cloud Rendering, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2023, 08:01 PM UTC
Resolved
Mar 05, 2023, 08:53 PM UTC
Duration
51m
Detected by Pingoru
Mar 05, 2023, 08:01 PM UTC

Affected components

Sibelius Cloud Rendering

Update timeline

  1. investigating Mar 05, 2023, 08:01 PM UTC

    Users may no longer be able to view, share, or upload scores using the Sibelius Cloud Sharing or Sibelius Cloud Publishing services. Synchronization with artist portfolio in Avid Link may be similarly affected. This issue is currently under investigation and we will update as soon as we have more information.

  2. resolved Mar 05, 2023, 08:53 PM UTC

    This incident has been resolved.