Avid incident

Connectivity issues reported for Sibelius Render

Notice Resolved View vendor source →

Avid experienced a notice incident on March 5, 2023 affecting Sibelius Cloud Rendering, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2023, 10:05 PM UTC
Resolved
Mar 05, 2023, 10:10 PM UTC
Duration
4m
Detected by Pingoru
Mar 05, 2023, 10:05 PM UTC

Affected components

Sibelius Cloud Rendering

Update timeline

  1. investigating Mar 05, 2023, 10:05 PM UTC

    Users may be experiencing issues with cloud workflows across all products. This issue is currently under investigation and we will update as soon as we have more information.

  2. investigating Mar 05, 2023, 10:07 PM UTC

    The service Sibelius Render has been restored.

  3. resolved Mar 05, 2023, 10:10 PM UTC

    The service Sibelius Render has been restored.