Avid incident

Connectivity issues reported for all Cloud products

Minor Resolved View vendor source →

Avid experienced a minor incident on June 20, 2023 affecting Avid User Login and Pro Tools Projects & Collaboration and 1 more component, lasting 10h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2023, 04:31 AM UTC
Resolved
Jun 20, 2023, 03:17 PM UTC
Duration
10h 46m
Detected by Pingoru
Jun 20, 2023, 04:31 AM UTC

Affected components

Avid User LoginPro Tools Projects & CollaborationSibelius Cloud SharingSibelius Cloud RenderingLink Desktop & Mobile

Update timeline

  1. investigating Jun 20, 2023, 04:31 AM UTC

    Users may be experiencing issues with cloud workflows across all products. This issue is currently under investigation and we will update as soon as we have more information.

  2. investigating Jun 20, 2023, 03:17 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 20, 2023, 03:17 PM UTC

    This incident has been resolved.