Avid incident

Avid Link Desktop Synchronization issue

Critical Resolved View vendor source →

Avid experienced a critical incident on December 3, 2023 affecting Link Desktop & Mobile, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2023, 09:25 AM UTC
Resolved
Dec 03, 2023, 09:48 AM UTC
Duration
22m
Detected by Pingoru
Dec 03, 2023, 09:25 AM UTC

Affected components

Link Desktop & Mobile

Update timeline

  1. investigating Dec 03, 2023, 09:25 AM UTC

    Users of Avid Link Desktop may see issues synchronizing their products tab. We are currently investigating this issue and will provide an update as soon as we have more information.

  2. resolved Dec 03, 2023, 09:48 AM UTC

    The pods are available now