Avast incident

Degraded performance and login issues CloudCare portal - US datacenter

Minor Resolved View vendor source →

Avast experienced a minor incident on February 26, 2026, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 09:44 AM UTC
Resolved
Feb 26, 2026, 10:40 AM UTC
Duration
55m
Detected by Pingoru
Feb 26, 2026, 09:44 AM UTC

Update timeline

  1. identified Feb 26, 2026, 09:44 AM UTC

    We have aidentified some performance issues after yesterday's maintenance, resulting currently in occasional service disruptions, like accessing the CloudCare portal or any actions performed in it failing, including new installations failing. All other services, including already existing endpoints, remain unaffected. Our engineering team is working to resolve the issue. We will post another update soon.

  2. resolved Feb 26, 2026, 10:40 AM UTC

    The incident has been resolved.