Avast incident

CloudCare DE: Unable to log into portal

Major Resolved View vendor source →

Avast experienced a major incident on April 22, 2026, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 12:23 PM UTC
Resolved
Apr 22, 2026, 02:36 PM UTC
Duration
2h 13m
Detected by Pingoru
Apr 22, 2026, 12:23 PM UTC

Update timeline

  1. investigating Apr 22, 2026, 12:23 PM UTC

    We are experiencing an issue with the login page for CloudCare. Impact: Users are not able to log into the CloudCare portal. All other services remain operational.

  2. resolved Apr 22, 2026, 02:36 PM UTC

    The incident has been resolved.