Avast incident

CloudCare US DC Unable to load device list on customer level

Minor Resolved View vendor source →

Avast experienced a minor incident on June 29, 2026, lasting 4h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 09:49 AM UTC
Resolved
Jun 29, 2026, 01:57 PM UTC
Duration
4h 8m
Detected by Pingoru
Jun 29, 2026, 09:49 AM UTC

Update timeline

  1. investigating Jun 29, 2026, 09:49 AM UTC

    We are currently investigating an issue which causes device list(s) on customer level to not always load. As a workaround, partner level device list loads without issues and you can select which cusomer(s) to filter from the dropdown menu.

  2. resolved Jun 29, 2026, 01:57 PM UTC

    All components are Operational