Avalanche incident

ICM Relayer and C-Chain RPC outage on AvaCloud

Major Resolved View vendor source →

Avalanche experienced a major incident on September 8, 2026 affecting AvaCloud, lasting 1d 9h. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 01:00 AM UTC
Resolved
Sep 09, 2026, 10:38 AM UTC
Duration
1d 9h
Detected by Pingoru
Sep 08, 2026, 01:00 AM UTC

Affected components

AvaCloud

Update timeline

  1. investigating Sep 08, 2026, 02:53 PM UTC

    The ICM Relayer and C-Chain RPC service on AvaCloud is reporting issues. Team is investigating.

  2. identified Sep 08, 2026, 02:55 PM UTC

    The issue has been identified, the team is working on a fix.

  3. identified Sep 08, 2026, 02:58 PM UTC

    The solution for the issue has been determined and the recovery procedure has has started.

  4. identified Sep 08, 2026, 02:59 PM UTC

    Due to large size of databases involved, the recovery is taking longer than initially anticipated.

  5. identified Sep 08, 2026, 03:01 PM UTC

    Service has been restored at a lower capacity. Full recovery efforts are still in progress.

  6. monitoring Sep 08, 2026, 06:01 PM UTC

    Service has been restored to full functionality with increased latency for some of the regions while we continue to sync up all the provisioned regions.

  7. resolved Sep 09, 2026, 10:38 AM UTC

    Continued monitoring showed no further issues. All services are back to regular operation in all supported regions.