Automatiq DataIQ Outage History

Automatiq DataIQ is up right now

Pingoru has recorded 3 incidents for Automatiq DataIQ: 0 in the last 12 months and 0 in the last 90 days.

Source: dataiqstatus.automatiq.com

3incidents recorded
0last 12 months
0last 90 days
–typical duration

Incidents, newest first

Major March 25, 2025 Login Issue into Automatiq Products 3h 49m Auth0 Multi-factor Authentication, Auth0 User Authentication

Started Mar 25, 2025, 06:15 PM UTC· resolved Mar 25, 2025, 10:04 PM UTC

  1. identified Mar 25, 2025, 06:15 PM UTC

    Our credential and multi-factor authentication provider, Auth-0 is currently experiencing issues in certain regions which is affecting the ability to log into Automatiq Products (Sync, UpTick, DataIQ, Lysted). We are following their incident https://status.auth0.com/incidents/6cv20z0sj11k and will post any updates to our status page as well.

  2. identified Mar 25, 2025, 06:33 PM UTC

    From Auth-0: Impacted users may experience 5xx or 4xx error codes when attempting to log in. We have identified the root cause of the issue and are working to mitigate the impact. We will provide another update within the next 30 minutes.

  3. monitoring Mar 25, 2025, 07:10 PM UTC

    Auth-0 has implemented a fix and we're seeing successful login attempts now. We will update this page if any issues reappear.

  4. resolved Mar 25, 2025, 10:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 4, 2024 Intermittent Data Refresh Issues 13h 15m Data Refreshes

Started Dec 04, 2024, 09:30 PM UTC· resolved Dec 05, 2024, 10:45 AM UTC

  1. identified Dec 04, 2024, 10:57 PM UTC

    We are experiencing data refresh issues on some instances and are actively working to address this. We are still able to refresh hourly, and will update when there is an improvement in performance

  2. resolved Dec 05, 2024, 02:00 PM UTC

    This issue has been resolved and we're seeing normal data refreshes. Please reach out to [email protected] if you still experience any update issues on your end.

Read the full incident report →