Automatiq DataIQ Outage History

Automatiq DataIQ is up right now

Automatiq DataIQ had 3 outages in the last 2 years totaling 17h 34m of downtime — averaging 0.1 incidents per month.

There were 3 Automatiq DataIQ outages since September 5, 2024 totaling 17h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://dataiqstatus.automatiq.com

Major March 25, 2025

Login Issue into Automatiq Products

Detected by Pingoru
Mar 25, 2025, 06:15 PM UTC
Resolved
Mar 25, 2025, 10:04 PM UTC
Duration
3h 49m
Affected: Auth0 Multi-factor AuthenticationAuth0 User Authentication
Timeline · 4 updates
  1. identified Mar 25, 2025, 06:15 PM UTC

    Our credential and multi-factor authentication provider, Auth-0 is currently experiencing issues in certain regions which is affecting the ability to log into Automatiq Products (Sync, UpTick, DataIQ, Lysted). We are following their incident https://status.auth0.com/incidents/6cv20z0sj11k and will post any updates to our status page as well.

  2. identified Mar 25, 2025, 06:33 PM UTC

    From Auth-0: Impacted users may experience 5xx or 4xx error codes when attempting to log in. We have identified the root cause of the issue and are working to mitigate the impact. We will provide another update within the next 30 minutes.

  3. monitoring Mar 25, 2025, 07:10 PM UTC

    Auth-0 has implemented a fix and we're seeing successful login attempts now. We will update this page if any issues reappear.

  4. resolved Mar 25, 2025, 10:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 4, 2024

Intermittent Data Refresh Issues

Detected by Pingoru
Dec 04, 2024, 09:30 PM UTC
Resolved
Dec 05, 2024, 10:45 AM UTC
Duration
13h 15m
Affected: Data Refreshes
Timeline · 2 updates
  1. identified Dec 04, 2024, 10:57 PM UTC

    We are experiencing data refresh issues on some instances and are actively working to address this. We are still able to refresh hourly, and will update when there is an improvement in performance

  2. resolved Dec 05, 2024, 02:00 PM UTC

    This issue has been resolved and we're seeing normal data refreshes. Please reach out to [email protected] if you still experience any update issues on your end.

Read the full incident report →

Major September 5, 2024

DataIQ Website Loading

Detected by Pingoru
Sep 05, 2024, 01:30 PM UTC
Resolved
Sep 05, 2024, 02:00 PM UTC
Duration
29m
Affected: DataIQ Website
Timeline · 2 updates
  1. identified Sep 05, 2024, 03:04 PM UTC

    We have identified an issue with the web application loading the data and are working to resolve this.

  2. resolved Sep 05, 2024, 03:05 PM UTC

    We have resolved the issue and DataIQ should be loading normally for all users. If you still have any issues accessing the website, please reach out to [email protected]

Read the full incident report →