Automatiq DataIQ incident

Intermittent Data Refresh Issues

Minor Resolved View vendor source →

Automatiq DataIQ experienced a minor incident on December 4, 2024 affecting Data Refreshes, lasting 13h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 09:30 PM UTC
Resolved
Dec 05, 2024, 10:45 AM UTC
Duration
13h 15m
Detected by Pingoru
Dec 04, 2024, 09:30 PM UTC

Affected components

Data Refreshes

Update timeline

  1. identified Dec 04, 2024, 10:57 PM UTC

    We are experiencing data refresh issues on some instances and are actively working to address this. We are still able to refresh hourly, and will update when there is an improvement in performance

  2. resolved Dec 05, 2024, 02:00 PM UTC

    This issue has been resolved and we're seeing normal data refreshes. Please reach out to [email protected] if you still experience any update issues on your end.