Autobooks.co incident

Customers may encounter issues using Portal Pay, Account to Account, or Person to Person apps

Major Resolved View vendor source →

Autobooks.co experienced a major incident on June 28, 2025 affecting Portal Pay and Account to Account Transfers and 1 more component, lasting 21h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2025, 03:45 PM UTC
Resolved
Jun 29, 2025, 12:56 PM UTC
Duration
21h 10m
Detected by Pingoru
Jun 28, 2025, 03:45 PM UTC

Affected components

Portal PayAccount to Account TransfersPerson to Person Payments

Update timeline

  1. investigating Jun 28, 2025, 03:45 PM UTC

    Some users may encounter issues using Portal Pay, Account to Account, or Person to Person apps. Our team is investigating and will provide additional details as they become available.

  2. identified Jun 28, 2025, 04:11 PM UTC

    The cause has been identified and the team is working to resolve the issue.

  3. identified Jun 28, 2025, 04:12 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jun 28, 2025, 04:27 PM UTC

    A fix has been implemented and payments are successfully processing. The team is continuing to monitor.

  5. resolved Jun 29, 2025, 12:56 PM UTC

    The issue has been resolved.