Autobooks.co experienced a major incident on December 10, 2020 affecting API, lasting 7h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 10, 2020, 01:02 AM UTC
We are currently investigating intermittent issues with transaction processing.
- investigating Dec 10, 2020, 01:30 AM UTC
We are continuing to investigate this issue.
- investigating Dec 10, 2020, 02:22 AM UTC
We are continuing to investigate this issue.
- investigating Dec 10, 2020, 03:16 AM UTC
No additional transaction processing errors have occurred since 9:07 PM EST. We are continuing to investigate and monitor this issue.
- investigating Dec 10, 2020, 04:24 AM UTC
No additional errors have occurred since last update. We are continuing to monitor this issue.
- investigating Dec 10, 2020, 05:48 AM UTC
We are continuing to monitor and investigate this issue. We will continue to provide updates as they become available.
- investigating Dec 10, 2020, 08:00 AM UTC
There have been no transaction processing errors since yesterday, 12/9 at 9:07 PM EST. We are continuing to investigate the root cause of this issue.
- resolved Dec 10, 2020, 08:35 AM UTC
After further monitoring, we have confirmed the intermittent transaction processing issue no longer persists.