Autobooks.co incident

Service Disruption to Autobooks Platform

Critical Resolved View vendor source →

Autobooks.co experienced a critical incident on June 7, 2021 affecting API and Web App, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2021, 03:07 AM UTC
Resolved
Jun 07, 2021, 03:45 AM UTC
Duration
37m
Detected by Pingoru
Jun 07, 2021, 03:07 AM UTC

Affected components

APIWeb App

Update timeline

  1. identified Jun 07, 2021, 03:07 AM UTC

    We are currently affected by an issue with our global cloud provider's network, leading to connectivity issues with our web application and the API.

  2. identified Jun 07, 2021, 03:07 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 07, 2021, 03:26 AM UTC

    Services are returning to normal and we are continuing to monitor the situation.

  4. resolved Jun 07, 2021, 03:45 AM UTC

    There have been no further connectivity errors. The API and Web App was degraded from 10:30 PM to 11:20 PM EST.