Autobooks.co incident
Intermittent Impact / Degraded Performance
Autobooks.co experienced a minor incident on July 12, 2021 affecting Web App, lasting 4h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 12, 2021, 04:35 PM UTC
We are currently investigating intermittent issues impacting page latency and failures.
- identified Jul 12, 2021, 04:53 PM UTC
Microsoft Azure is currently experiencing degraded performance resulting in latency within our application. We are in contact with Microsoft Support for a resolution.
- identified Jul 12, 2021, 05:55 PM UTC
We are continuing to work with Microsoft Support on a resolution to this incident. Our next update to this incident will be posted by 3:00 PM EST or sooner.
- identified Jul 12, 2021, 07:01 PM UTC
We are continuing to work with Microsoft and are beginning to see improvements in our application's latency. Our next update to this incident will be posted by 4:00 PM EST or sooner.
- monitoring Jul 12, 2021, 07:56 PM UTC
The performance of the Autobooks application has remained steady since 3:00 PM EST. We are continuing to actively monitor our application's latency and work with Microsoft to ensure the incident is fully resolved.
- resolved Jul 12, 2021, 09:05 PM UTC
This incident has now been resolved. Our teams have finished monitoring and confirmed no further latency issues.