Autobooks.co experienced a major incident on September 7, 2022 affecting Web App, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Web App
Update timeline
- identified Sep 07, 2022, 04:32 PM UTC
Customers may be experiencing some connection issues to the Autobooks platform.
- identified Sep 07, 2022, 05:30 PM UTC
We are continuing to monitor this incident until a full resolution has been completed with our cloud service provider.
- monitoring Sep 07, 2022, 07:34 PM UTC
We are seeing improved performance in the Autobooks application but will continue to monitor until the incident is fully resolved with our cloud service provider.
- resolved Sep 07, 2022, 08:08 PM UTC
Our cloud service provider has resolved the incident. We've completed monitoring and confirmed all system components are operational.