Autobooks.co incident

Service Disruption to Autobooks Platform

Major Resolved View vendor source →

Autobooks.co experienced a major incident on November 14, 2023 affecting API, lasting 11h 52m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2023, 02:15 PM UTC
Resolved
Nov 15, 2023, 02:08 AM UTC
Duration
11h 52m
Detected by Pingoru
Nov 14, 2023, 02:15 PM UTC

Affected components

API

Update timeline

  1. identified Nov 14, 2023, 02:15 PM UTC

    One of our payment processing partners has identified an issue that is impacting online credit card payments and is working on a fix.

  2. monitoring Nov 14, 2023, 02:41 PM UTC

    A fix has been implemented and payments are now processing successfully

  3. resolved Nov 15, 2023, 02:08 AM UTC

    This incident has been resolved.