Autobooks.co incident

Service Disruption to Autobooks Platform

Major Resolved View vendor source →

Autobooks.co experienced a major incident on August 6, 2024 affecting API and BackOffice and 1 more component, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2024, 10:52 PM UTC
Resolved
Aug 07, 2024, 12:19 AM UTC
Duration
1h 27m
Detected by Pingoru
Aug 06, 2024, 10:52 PM UTC

Affected components

APIBackOfficeWeb App

Update timeline

  1. investigating Aug 06, 2024, 10:52 PM UTC

    We're currently investigating an issue impacting our customer’s ability to use Autobooks. Engineers are engaged and working to resolve the issue as quickly as possible.

  2. monitoring Aug 06, 2024, 11:25 PM UTC

    At this time, we are no longer observing the issue that was affecting customers' ability to use Autobooks. The Autobooks team is continuing to monitor the issue.

  3. resolved Aug 07, 2024, 12:19 AM UTC

    This incident has been resolved.