Autify incident

Real device sessions failing to start

Minor Resolved View vendor source →

Autify experienced a minor incident on August 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 03:16 PM UTC
Resolved
Aug 21, 2026, 03:16 PM UTC
Duration
Detected by Pingoru
Aug 21, 2026, 03:16 PM UTC

Update timeline

  1. investigating Aug 21, 2026, 02:03 PM UTC

    Status: Investigating We're investigating an ongoing issue with our system. We will post updates as soon as we have more information. Affected components Test execution (Android) (Full outage) Recorder (iOS) (Full outage) Test execution (iOS) (Full outage) Recorder (Android) (Full outage)

  2. identified Aug 21, 2026, 02:09 PM UTC

    Status: Identified We have identified a cause of the issue as an outage with a third-party provider and working on a resolution. Affected components Recorder (iOS) (Full outage) Test execution (iOS) (Full outage) Recorder (Android) (Full outage) Test execution (Android) (Full outage)

  3. monitoring Aug 21, 2026, 02:41 PM UTC

    Status: Monitoring The third-party service has implemented a fix and functionality should now be restored. Our team is monitoring the status of the fix. Affected components Recorder (Android) (Operational) Test execution (Android) (Operational) Recorder (iOS) (Operational) Test execution (iOS) (Operational)

  4. resolved Aug 21, 2026, 03:16 PM UTC

    Status: Resolved The issue has been resolved. Affected components Recorder (Android) (Operational) Test execution (Android) (Operational) Recorder (iOS) (Operational) Test execution (iOS) (Operational)