pingoru pingoru Auswide Services had 4 outages in the last 2 years totaling 366h 2m of downtime, averaging 0.2 incidents per month.
There were 4 Auswide Services outages since December 2, 2024 totaling 366h 2m of downtime. Each is summarised below. Incident details, duration, and resolution information.
Our engineers have confirmed services are now restored. A recent software patch from the vendor has resulted in intermittent issues. A workaround has been put in place and services will be restored fully outside of business hours. If still experiencing any issues, please contact our Service Desk on 08 7320 1200.
Network links have been restored and services are no longer impacted.
Our upstream provider have reported issues are now resolved Australia wide, and there should not be any further impact to calls. If you are still experiencing issues with VOIP phone services, please call our team on 08 7320 1200 to report issues.
Our upstream provider reports no further issues since 10:30am (ACDT) 03/12/24. Carrier issues affecting call quality have been resolved. We thank you again for your patience.