Australia Post incident

Tracking Unplanned Outage

Critical Resolved View vendor source →

Australia Post experienced a critical incident on November 28, 2022 affecting Tracking, lasting 7h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2022, 01:28 AM UTC
Resolved
Nov 28, 2022, 09:06 AM UTC
Duration
7h 38m
Detected by Pingoru
Nov 28, 2022, 01:28 AM UTC

Affected components

Tracking

Update timeline

  1. investigating Nov 28, 2022, 01:28 AM UTC

    Please note that we are currently experiencing an outage to the Tracking APIs. Our teams are currently investigating and we will keep you informed as we work to resolve the issue.

  2. investigating Nov 28, 2022, 01:34 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 28, 2022, 04:09 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Nov 28, 2022, 08:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Nov 28, 2022, 08:34 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 28, 2022, 09:06 AM UTC

    This incident has been resolved.