Australia Post experienced a minor incident on January 23, 2023 affecting Tracking and Pricing and 1 more component, lasting 4h 17m. The incident has been resolved; the full update timeline is below.
Affected components
TrackingPricingLabel PrintingLodgementParcel Send
Update timeline
- investigating Jan 23, 2023, 12:52 AM UTC
We are currently experiencing technical issues that are intermittently impacting some of our services including parcel tracking and lodgement, and label printing services. Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.
- identified Jan 23, 2023, 03:33 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 23, 2023, 03:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 23, 2023, 05:10 AM UTC
This incident has been resolved.