Australia Post incident

Tracking APIs Degraded Performance - 15th Sep, 2023

Notice Resolved View vendor source →

Australia Post experienced a notice incident on September 15, 2023 affecting Tracking, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2023, 01:16 PM UTC
Resolved
Sep 15, 2023, 01:54 PM UTC
Duration
38m
Detected by Pingoru
Sep 15, 2023, 01:16 PM UTC

Affected components

Tracking

Update timeline

  1. investigating Sep 15, 2023, 01:16 PM UTC

    Please note that we are currently experiencing degradation to the Tracking APIs. Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologise for any inconvenience caused.

  2. identified Sep 15, 2023, 01:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 15, 2023, 01:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 15, 2023, 01:54 PM UTC

    This incident has been resolved.