Australia Post experienced a minor incident on August 25, 2024 affecting Tracking and Tracking_v1, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2024, 12:52 AM UTC
Please note that we are currently experiencing degradation to the Tracking API and Delivery Choice APIs. Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Users may observe alternative tracking descriptions (values) in a small number of responses provided by the Track Item API while we work to remediate the incident.
- investigating Aug 26, 2024, 04:22 AM UTC
Please note that we are currently experiencing degradation to the Tracking API and Delivery Choice APIs. Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Users may observe alternative tracking descriptions (values) in a small number of responses provided by the Track Item API while we work to remediate the incident.
- investigating Aug 26, 2024, 04:22 AM UTC
We are continuing to investigate this issue.
- investigating Aug 26, 2024, 04:24 AM UTC
We are continuing to investigate this issue.
- resolved Aug 26, 2024, 09:34 PM UTC
This incident has been resolved.