Australia Post incident

INC2455027

Minor Resolved View vendor source →

Australia Post experienced a minor incident on September 26, 2024 affecting Parcel Send, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2024, 12:07 AM UTC
Resolved
Sep 26, 2024, 02:30 AM UTC
Duration
2h 22m
Detected by Pingoru
Sep 26, 2024, 12:07 AM UTC

Affected components

Parcel Send

Update timeline

  1. investigating Sep 26, 2024, 12:07 AM UTC

    Please note that we are currently experiencing an outage to Parcel Send UI. Our teams are currently investigating and we will keep you informed as we work to resolve the issue. Australia Post apologise for any inconvenience caused.

  2. investigating Sep 26, 2024, 02:02 AM UTC

    "Update - Parcel Send UI shipment functionality has been restored and is continuing to be monitored. For shipments created before 11am, please refresh your browser session. Shipments created after 11am are not affected."

  3. monitoring Sep 26, 2024, 02:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 26, 2024, 02:30 AM UTC

    This incident has been resolved.