Australia Post incident

Credit Card Payment Outage

Critical Resolved View vendor source →

Australia Post experienced a critical incident on February 14, 2025 affecting Payment, lasting 1d 9h. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2025, 10:20 PM UTC
Resolved
Feb 16, 2025, 08:10 AM UTC
Duration
1d 9h
Detected by Pingoru
Feb 14, 2025, 10:20 PM UTC

Affected components

Payment

Update timeline

  1. investigating Feb 14, 2025, 10:20 PM UTC

    We are currently experiencing technical difficulties with Credit Card payment. Until the issue is resolved, we recommend paying by PayPal for your orders. We apologise for any inconvenience.

  2. monitoring Feb 14, 2025, 11:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 15, 2025, 02:41 AM UTC

    Services are being restored after a recent issue affecting online payments. There may be intermittent issues while these updates occur. Thanks for your patience.

  4. resolved Feb 16, 2025, 08:10 AM UTC

    This incident has been resolved.