Australia Post experienced a critical incident on March 20, 2025 affecting DeliveryDates_v1 and DeliveryTimeslots_v1 and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
DeliveryDates_v1DeliveryTimeslots_v1PostcodeCapability_v1RescheduleFees_v1CustomerCollectionPoints_v1Tracking_v1
Update timeline
- investigating Mar 20, 2025, 09:03 AM UTC
We are currently experiencing technical issues on Delivery Choices Services Our teams are working hard to resolve this as quickly as possible. We sincerely apologise for any inconvenience.
- monitoring Mar 20, 2025, 09:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 20, 2025, 09:41 AM UTC
This incident has been resolved.