Aula Education incident

Issues with search functionality

Major Resolved View vendor source →

Aula Education experienced a major incident on November 8, 2021 affecting Materials, lasting 6h 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2021, 10:55 AM UTC
Resolved
Nov 08, 2021, 05:21 PM UTC
Duration
6h 26m
Detected by Pingoru
Nov 08, 2021, 10:55 AM UTC

Affected components

Materials

Update timeline

  1. investigating Nov 08, 2021, 10:55 AM UTC

    We are investigating issues with search functionality. During this time, users will be unable to search for resources on Aula. Status will be updated once our engineering team identifies the root cause of the problem.

  2. identified Nov 08, 2021, 12:59 PM UTC

    The issue has now been identified and a fix is being implemented. Thank you for your patience.

  3. monitoring Nov 08, 2021, 05:10 PM UTC

    A fix has been implemented and we are monitoring the status.

  4. resolved Nov 08, 2021, 05:21 PM UTC

    The incident has been resolved. Thank you for your patience.