Aula Education incident

Large volume of notifications

Minor Resolved View vendor source →

Aula Education experienced a minor incident on October 12, 2022 affecting Notifications, lasting 20h 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2022, 01:55 PM UTC
Resolved
Oct 13, 2022, 10:55 AM UTC
Duration
20h 59m
Detected by Pingoru
Oct 12, 2022, 01:55 PM UTC

Affected components

Notifications

Update timeline

  1. identified Oct 12, 2022, 01:55 PM UTC

    We are aware of an issue that is causing students and educators to receive large numbers of notifications for spaces that they are not a member of. The underlying issue has now been identified and we are working to resolve it as soon as possible. We apologise for any inconvenience caused.

  2. identified Oct 12, 2022, 03:18 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 13, 2022, 10:55 AM UTC

    The underlying issue has been fixed, users should no longer see unrelated notifications. Thanks for your patience.