Aula Education incident

Some users cannot access certain spaces in Handin and Student Success applications

Minor Resolved View vendor source →

Aula Education experienced a minor incident on September 2, 2020 affecting Assessments, lasting 5h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2020, 10:28 AM UTC
Resolved
Sep 02, 2020, 03:49 PM UTC
Duration
5h 20m
Detected by Pingoru
Sep 02, 2020, 10:28 AM UTC

Affected components

Assessments

Update timeline

  1. identified Sep 02, 2020, 10:28 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Sep 02, 2020, 12:46 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 02, 2020, 03:49 PM UTC

    This incident has been resolved.