Aula Education incident

Outage at California State University, Northridge (CSUN)

Critical Resolved View vendor source →

Aula Education experienced a critical incident on June 9, 2021 affecting iOS App and Feed Posts & Comments and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2021, 11:10 AM UTC
Resolved
Jun 09, 2021, 11:42 AM UTC
Duration
31m
Detected by Pingoru
Jun 09, 2021, 11:10 AM UTC

Affected components

iOS AppFeed Posts & CommentsAndroid App

Update timeline

  1. investigating Jun 09, 2021, 11:29 AM UTC

    We have noticed that some users at CUSN could not access Aula Web and Mobile applications. Incident response team is investigating the issue. We will be posting updates as we obtain more information regarding the problem.

  2. investigating Jun 09, 2021, 11:30 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 09, 2021, 11:36 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 09, 2021, 11:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 09, 2021, 11:42 AM UTC

    The incident has been resolved.