Aula Education incident

Some users are unable to access Aula

Notice Resolved View vendor source →

Aula Education experienced a notice incident on June 19, 2023, lasting 14h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2023, 05:53 PM UTC
Resolved
Jun 20, 2023, 08:06 AM UTC
Duration
14h 12m
Detected by Pingoru
Jun 19, 2023, 05:53 PM UTC

Update timeline

  1. investigating Jun 19, 2023, 05:34 PM UTC

    Some users at Coventry University are reporting issues access Aula environments. We are investigating the issue and will post and update when we have more information.

  2. monitoring Jun 19, 2023, 05:53 PM UTC

    Access issues have now resolved. Investigations have indicated that the reported issues are related to users local network. We will continue to monitor the situation.

  3. resolved Jun 20, 2023, 08:06 AM UTC

    This incident has been resolved.