Aula Education incident

Degraded Turnitin service

Minor Resolved View vendor source →

Aula Education experienced a minor incident on November 2, 2023 affecting Assessments, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2023, 01:53 PM UTC
Resolved
Nov 02, 2023, 03:14 PM UTC
Duration
1h 20m
Detected by Pingoru
Nov 02, 2023, 01:53 PM UTC

Affected components

Assessments

Update timeline

  1. identified Nov 02, 2023, 01:53 PM UTC

    The Turnitin service has announced an incident affecting multiple areas including submissions. This also affects the Aula Turnitin integration. This incident is outside Aula’s control but we will monitor it closely and update this status page once we have confirmation that the problem has been resolved. You can also follow Turnitin’s incident report here https://turnitin.statuspage.io/incidents/8d27sjrh0l12.

  2. resolved Nov 02, 2023, 03:14 PM UTC

    The Turnitin service have announced they have resolved the issue. The Turnitin - Aula integration is now working as expected.