Aula Education experienced a minor incident on January 17, 2024 affecting Engagement Analytics, lasting 22h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Engagement Analytics
Update timeline
- investigating Jan 17, 2024, 10:57 AM UTC
We have encountered an issue upgrading part of our analytics pipeline which may result in delayed engagement dashboard data. We are currently investigating.
- identified Jan 17, 2024, 03:47 PM UTC
We have identified an issue in our analytics pipeline and are working on a fix.
- monitoring Jan 18, 2024, 08:21 AM UTC
A fix for this issue has been deployed, but we still need to verify that the dashboards are working as they should be.
- resolved Jan 18, 2024, 09:18 AM UTC
We have confirmed that the engagement dashboards are now back to normal.