Atom Bank Outage History

Atom Bank is up right now

Atom Bank had 12 outages in the last 2 years totaling 856h 25m of downtime, averaging 0.5 incidents per month.

There were 12 Atom Bank outages since January 22, 2026 totaling 856h 25m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: atombank.statuspage.io

Notice September 21, 2026

Our Mortgage system is not currently working

Detected by Pingoru
Sep 21, 2026, 10:24 AM UTC
Resolved
Sep 21, 2026, 10:38 AM UTC
Duration
14m
Timeline · 2 updates
  1. investigating Sep 21, 2026, 10:24 AM UTC

    Sorry, we’re having some technical issues with displaying mortgage information right now, so you may experience an error when selecting this option.

  2. resolved Sep 21, 2026, 10:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 18, 2026

Mortgage System Update

Detected by Pingoru
Sep 18, 2026, 10:55 AM UTC
Resolved
Sep 19, 2026, 08:11 AM UTC
Duration
21h 15m
Timeline · 2 updates
  1. investigating Sep 18, 2026, 10:55 AM UTC

    You won’t be able to view your mortgage details from 07:00 on 19/09/2026 for approximately 6 hours. Sorry for any inconvenience that this may cause.

  2. resolved Sep 19, 2026, 08:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 8, 2026

Hi there!

Detected by Pingoru
Sep 08, 2026, 12:36 PM UTC
Resolved
Sep 08, 2026, 12:37 PM UTC
Duration
45s
Timeline · 2 updates
  1. investigating Sep 08, 2026, 12:36 PM UTC

    Don't mind us, we're just doing a little service test. Just head on into the app and you can manage your money as usual.

  2. resolved Sep 08, 2026, 12:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 1, 2026

We're making improvements to the app

Detected by Pingoru
Sep 01, 2026, 10:48 AM UTC
Resolved
Sep 02, 2026, 02:59 AM UTC
Duration
16h 11m
Timeline · 2 updates
  1. investigating Sep 01, 2026, 10:48 AM UTC

    You won’t be able to log in from 02:00 on 02/09/2026 for approximately 4 hours. There will also be a delay to any inbound payments being credited to your account. Sorry for any inconvenience that this may cause.

  2. resolved Sep 02, 2026, 02:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 21, 2026

We’re updating our mortgage system

Detected by Pingoru
Aug 21, 2026, 12:46 PM UTC
Resolved
Aug 22, 2026, 08:59 AM UTC
Duration
20h 12m
Timeline · 2 updates
  1. investigating Aug 21, 2026, 12:46 PM UTC

    You won’t be able to view your mortgage details from 07:00 on 22/08/2026 for approximately 5 hours. Sorry for any inconvenience that this may cause.

  2. resolved Aug 22, 2026, 08:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 27, 2026

You may experience issues viewing your mortgage in app

Detected by Pingoru
Jul 27, 2026, 07:24 PM UTC
Resolved
Jul 28, 2026, 10:36 AM UTC
Duration
15h 12m
Timeline · 2 updates
  1. investigating Jul 27, 2026, 07:24 PM UTC

    Sorry, we’re having some technical issues with displaying mortgage information right now, so you may experience an error when selecting this option. Don’t worry though, we’re working to fix this and our app should be working as usual soon.

  2. resolved Jul 28, 2026, 10:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 14, 2026

We’re making improvements to the app

Detected by Pingoru
Jul 14, 2026, 09:37 AM UTC
Resolved
Jul 15, 2026, 04:28 AM UTC
Duration
18h 50m
Timeline · 4 updates
  1. investigating Jul 14, 2026, 09:37 AM UTC

    You won’t be able to log in from 02:00 on 15/07/2026 for approximately 4 hours. There will also be a delay to any inbound payments being credited to your account. Sorry for any inconvenience that this may cause.

  2. investigating Jul 15, 2026, 01:07 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 15, 2026, 04:13 AM UTC

    We are continuing to investigate this issue.

  4. resolved Jul 15, 2026, 04:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 7, 2026

Spot a scam before it spots you

Detected by Pingoru
Jul 07, 2026, 08:04 PM UTC
Resolved
Aug 06, 2026, 03:59 PM UTC
Duration
29d 19h
Timeline · 3 updates
  1. investigating Jul 07, 2026, 08:04 PM UTC

    Currently we are seeing an industry scam where fraudsters are advertising on social media or sending WhatsApp messages with fixed rate saver deals paying extremely attractive rates. Please be extremely vigilant when making payments to new investments. If in doubt, call us! Our contact hours are 8am-8pm.

  2. investigating Jul 07, 2026, 08:52 PM UTC

    Currently we are seeing an industry scam where fraudsters are advertising on social media or sending WhatsApp messages with fixed rate saver deals paying attractive rates. Always be vigilant when opening new accounts and making payments. If you are in any doubt please call us. Our contact hours are 8am-8pm.

  3. resolved Aug 06, 2026, 03:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 19, 2026

We’re updating our mortgage systems

Detected by Pingoru
Jun 19, 2026, 02:04 PM UTC
Resolved
Jun 20, 2026, 08:45 AM UTC
Duration
18h 40m
Timeline · 2 updates
  1. investigating Jun 19, 2026, 02:04 PM UTC

    You won’t be able to view your mortgage details from 07:00 on 20/06/2026 for approximately 5 hours. Sorry for any inconvenience that this may cause.

  2. resolved Jun 20, 2026, 08:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 19, 2026

Certificate of Interest

Detected by Pingoru
May 19, 2026, 05:41 AM UTC
Resolved
May 20, 2026, 10:42 AM UTC
Duration
1d 5h
Timeline · 2 updates
  1. investigating May 19, 2026, 05:41 AM UTC

    We are preparing certificates of interest for our savings customers for the tax year ending April 2026. As soon as yours is ready, we will upload it to your Vault and notify you.

  2. resolved May 20, 2026, 10:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 28, 2026

Our app is currently unavailable

Detected by Pingoru
Jan 28, 2026, 11:36 AM UTC
Resolved
Jan 28, 2026, 11:45 AM UTC
Duration
9m
Timeline · 2 updates
  1. investigating Jan 28, 2026, 11:36 AM UTC

    Sorry, we’ve got a few technical issues so you can’t use the app right now. We’re working to fix this — please try again later. If you need help with your account, please call us on 0333 399 0050. We can answer general questions via email at [email protected].

  2. resolved Jan 28, 2026, 11:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 26, 2026

You may experience issues funding a new account

Detected by Pingoru
Jan 26, 2026, 07:17 AM UTC
Resolved
Jan 26, 2026, 08:00 AM UTC
Duration
43m
Timeline · 2 updates
  1. investigating Jan 26, 2026, 07:17 AM UTC

    Sorry, we’re having some technical issues funding new accounts right now, so you may experience an error with your bank when trying to do this. Don’t worry though, we’re working to fix this and will be working as usual soon.

  2. resolved Jan 26, 2026, 08:00 AM UTC

    This incident has been resolved.

Read the full incident report →