Atlassian Outage History
Atlassian is up right nowPingoru has recorded 1,025 incidents for Atlassian: 401 in the last 12 months and 71 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 37 | 65 of 720 (9%) |
| May 2026 | 83 | 286 of 744 (38%) |
| June 2026 | 34 | 267 of 720 (37%) |
| July 2026 | 17 | 130 of 744 (17%) |
| August 2026 | 27 | 131 of 744 (18%) |
| September 2026 | 25 | 77 of 720 (11%) |
| October 2026 | 18 | 17 of 598 (3%) |
Incidents, newest first
Major March 19, 2025 Some customers are experiencing an issue viewing Team field in Jira 51m via Jira Core· Create and edit
Started Mar 19, 2025, 10:06 PM UTC· resolved Mar 19, 2025, 10:58 PM UTC
- investigating Mar 19, 2025, 10:06 PM UTC
We are investigating reports of customers being unable to see and assign teams from the team field dropdown for some Jira Work Management, Jira Service Management, and Jira customers. We will provide more details once we identify the root cause.
- resolved Mar 19, 2025, 10:58 PM UTC
On 20 March 2025, between 14:18 UTC and 22:43 UTC, some customers were not able to use the Team field to search and assign teams in Jira Work Management, Jira Service Management, and Jira. The issue has been resolved, and the service is operating normally.
Major March 19, 2025 Some customers are experiencing an issue viewing Team field in Jira 51m via Jira Work Management· Create and edit
Started Mar 19, 2025, 10:06 PM UTC· resolved Mar 19, 2025, 10:58 PM UTC
- investigating Mar 19, 2025, 10:06 PM UTC
We are investigating reports of customers being unable to see and assign teams from the team field dropdown for some Jira Work Management, Jira Service Management, and Jira customers. We will provide more details once we identify the root cause.
- resolved Mar 19, 2025, 10:58 PM UTC
On 20 March 2025, between 14:18 UTC and 22:43 UTC, some customers were not able to use the Team field to search and assign teams in Jira Work Management, Jira Service Management, and Jira. The issue has been resolved, and the service is operating normally.
Major March 19, 2025 Performance degradation for Jira and Confluence User 1h 14m via Jira Core· Viewing content
Started Mar 19, 2025, 03:07 PM UTC· resolved Mar 19, 2025, 04:22 PM UTC
- investigating Mar 19, 2025, 03:07 PM UTC
We are investigating cases of degraded performance for some Confluence, Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next hour.
- resolved Mar 19, 2025, 04:22 PM UTC
Between 14:36 UTC to 16:15 UTC, we experienced performance degradation for Confluence, Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.
Major March 19, 2025 Performance degradation for Jira and Confluence User 1h 14m via Jira Work Management· Viewing content
Started Mar 19, 2025, 03:07 PM UTC· resolved Mar 19, 2025, 04:22 PM UTC
- investigating Mar 19, 2025, 03:07 PM UTC
We are investigating cases of degraded performance for some Confluence, Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next hour.
- resolved Mar 19, 2025, 04:22 PM UTC
Between 14:36 UTC to 16:15 UTC, we experienced performance degradation for Confluence, Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.
Major March 19, 2025 Users Encountering a Site Maintenance Message on APAC-Based Jira Sites 11h 26m via Jira Core· Viewing content, Create and edit, Authentication and User Management, Search and 7 more
Started Mar 19, 2025, 07:45 AM UTC· resolved Mar 19, 2025, 07:12 PM UTC
- investigating Mar 19, 2025, 07:45 AM UTC
We are investigating 'site maintenance' issue that is impacting some Confluence, Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next hour.
- investigating Mar 19, 2025, 08:22 AM UTC
We are investigating the site maintenance' issue that is impacting Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next hour. The issue is fixed for Confluence customers.
- investigating Mar 19, 2025, 09:08 AM UTC
We continue to investigate the site maintenance issue impacting Jira Work Management, Jira Service Management, and Jira Cloud customers. We will share more information as it becomes available.
- investigating Mar 19, 2025, 12:39 PM UTC
We have partially restored functionality to some of the affected Jira Work Management, Jira Service Management, and Jira Cloud customers. We will continue to work on the fix and share more information as it becomes available.
- identified Mar 19, 2025, 03:11 PM UTC
We are actively addressing the site maintenance message affecting some customers using Jira Work Management, Jira Service Management, and Jira Cloud in the APAC region. While service has been restored for some users, others remain impacted as we collaborate with AWS to resolve the issue. We are working diligently to restore full functionality and will provide more updates as they become available. Thank you for your patience and understanding.
- resolved Mar 19, 2025, 07:12 PM UTC
Between 07:45 UTC to 18:45 UTC, a very small number of customers for Confluence, Jira Work Management, Jira Service Management, and Jira in the APAC region experienced a site maintenance issue. The issue has now been resolved and the service is operating normally for all impacted customers.
Major March 19, 2025 Users Encountering a Site Maintenance Message on APAC-Based Jira Sites 11h 26m via Jira Work Management· Viewing content, Create and edit, Authentication and User Management, Search and 7 more
Started Mar 19, 2025, 07:45 AM UTC· resolved Mar 19, 2025, 07:12 PM UTC
- investigating Mar 19, 2025, 07:45 AM UTC
We are investigating 'site maintenance' issue that is impacting some Confluence, Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next hour.
- investigating Mar 19, 2025, 08:22 AM UTC
We are investigating the site maintenance' issue that is impacting Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within the next hour. The issue is fixed for Confluence customers.
- investigating Mar 19, 2025, 09:08 AM UTC
We continue to investigate the site maintenance issue impacting Jira Work Management, Jira Service Management, and Jira Cloud customers. We will share more information as it becomes available.
- investigating Mar 19, 2025, 12:39 PM UTC
We have partially restored functionality to some of the affected Jira Work Management, Jira Service Management, and Jira Cloud customers. We will continue to work on the fix and share more information as it becomes available.
- identified Mar 19, 2025, 03:11 PM UTC
We are actively addressing the site maintenance message affecting some customers using Jira Work Management, Jira Service Management, and Jira Cloud in the APAC region. While service has been restored for some users, others remain impacted as we collaborate with AWS to resolve the issue. We are working diligently to restore full functionality and will provide more updates as they become available. Thank you for your patience and understanding.
- resolved Mar 19, 2025, 07:12 PM UTC
Between 07:45 UTC to 18:45 UTC, a very small number of customers for Confluence, Jira Work Management, Jira Service Management, and Jira in the APAC region experienced a site maintenance issue. The issue has now been resolved and the service is operating normally for all impacted customers.
Notice March 14, 2025 Some users are experiencing errors while creating new Jira and Confluence sites 1h 52m via Jira Product Discovery
Started Mar 14, 2025, 06:54 PM UTC· resolved Mar 14, 2025, 08:46 PM UTC
- investigating Mar 14, 2025, 06:54 PM UTC
We are investigating cases of errors for some users creating new sites. We will provide more details within the next hour.
- resolved Mar 14, 2025, 08:46 PM UTC
On March 14th, 2025, between 09:00 and 19:14 UTC, some customers experienced issues creating new sites. The errors occurring for some users during new site creation should now be resolved.
Minor March 14, 2025 Some users are experiencing errors while creating new Jira and Confluence sites 1h 52m via Atlassian Compass· Signup
Started Mar 14, 2025, 06:54 PM UTC· resolved Mar 14, 2025, 08:46 PM UTC
- investigating Mar 14, 2025, 06:54 PM UTC
We are investigating cases of errors for some users creating new sites. We will provide more details within the next hour.
- resolved Mar 14, 2025, 08:46 PM UTC
On March 14th, 2025, between 09:00 and 19:14 UTC, some customers experienced issues creating new sites. The errors occurring for some users during new site creation should now be resolved.
Minor March 14, 2025 Issues with search within Confluence and Compass 1h 7m via Atlassian Compass· Search
Started Mar 14, 2025, 02:18 AM UTC· resolved Mar 14, 2025, 03:25 AM UTC
- investigating Mar 14, 2025, 02:18 AM UTC
We are aware that some users of Confluence and Compass are currently experiencing errors when attempting to search. Our team is investigating this issue with urgency and will provide an update when available.
- monitoring Mar 14, 2025, 02:47 AM UTC
Issues causing error messages when users were attempting to search within Confluence and Compass should now be resolved. Our team is monitoring ongoing performance at this time.
- resolved Mar 14, 2025, 03:25 AM UTC
Searches within Confluence and Compass should now be operating as normal. This issue will now be resolved.
Major March 11, 2025 Bitbucket website and git operations down for some customers 53m via Bitbucket· Website, API, Git via SSH, Authentication and user management and 1 more
Started Mar 11, 2025, 11:34 PM UTC· resolved Mar 12, 2025, 12:28 AM UTC
- investigating Mar 11, 2025, 11:34 PM UTC
Some customers are experiencing issues with our web and git operations. We are investigating.
- investigating Mar 11, 2025, 11:35 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 12, 2025, 12:03 AM UTC
We are monitoring an identified fix and seeing signs of recovery.
- resolved Mar 12, 2025, 12:28 AM UTC
Between 11/Mar/25 23:02 UTC and 11/Mar/25 23:59 UTC, some Bitbucket Cloud customers experienced issues accessing our website, API, and git services. We have mitigated the problem and will take steps to avoid this issue in the future.
Minor March 11, 2025 Degraded performance in Trello 4h 6m via Trello· Trello.com
Started Mar 11, 2025, 09:23 AM UTC· resolved Mar 11, 2025, 01:30 PM UTC
- investigating Mar 11, 2025, 09:23 AM UTC
We're currently investigating an issue that's causing degraded performance in Trello for some customers and our team are working to get Trello back up and running as quickly as possible.
- monitoring Mar 11, 2025, 09:50 AM UTC
Our team have implemented a fix and we're seeing performance improve, we'll continue to monitor this to make sure everything is working as normal.
- investigating Mar 11, 2025, 10:43 AM UTC
We're continuing to investigate issues causing degraded performance in Trello for some Trello customers. We'll post more updates on this shortly.
- investigating Mar 11, 2025, 11:33 AM UTC
We're still looking into issues with degraded performance in Trello and our team are working to get Trello back up and running as quickly as possible. We'll post more updates on this shortly.
- monitoring Mar 11, 2025, 12:59 PM UTC
Trello is back up and running and we're not seeing any more performance issues but we'll continue to monitor this. If you're still experiencing any performance issues, please reach out to us through our support channels for further assistance
- resolved Mar 11, 2025, 01:30 PM UTC
Following a period of monitoring, we've confirmed that the issue with degraded performance in Trello has been resolved. For any further issues please contact our Support team.
Minor March 10, 2025 Trello Realtime Updates are degraded 35m via Trello· Trello.com
Started Mar 10, 2025, 11:15 AM UTC· resolved Mar 10, 2025, 11:50 AM UTC
- investigating Mar 10, 2025, 11:15 AM UTC
We're currently investigating an issue causing degraded performance for Trello's realtime updates for some customers. Our team are actively working to bring Trello back up to speed as quickly as possible.
- resolved Mar 10, 2025, 11:50 AM UTC
We've identified this issue and released a fix so realtime updates are back up and running in Trello. We appreciate your patience and understanding while we worked on this.
Minor March 7, 2025 Trello is slow 6h 11m via Trello· Trello.com
Started Mar 07, 2025, 12:12 PM UTC· resolved Mar 07, 2025, 06:23 PM UTC
- investigating Mar 07, 2025, 12:12 PM UTC
We are investigating an issue related to connections being dropped. Some Trello users are experiencing slower updates and disconnection messages. Our engineering team is actively working to bring Trello back up to speed as quickly as possible.
- investigating Mar 07, 2025, 02:38 PM UTC
We're continuing to investigate this issue with connections to Trello being dropped. Our engineering are working to bring Trello back up to speed as quickly as possible.
- identified Mar 07, 2025, 05:18 PM UTC
We’ve already identified the issue and are working on a possible fix in our infrastructure for all connection problems some users have been experiencing. We’ll share a new update soon!
- resolved Mar 07, 2025, 06:23 PM UTC
The changes we applied to our infrastructure have resulted in very good results on our side, and we’re no longer noticing issues that would result in constant disconnections or degraded services for Trello. We appreciate your understanding while we worked on this.
Minor March 7, 2025 Degraded performance detected in Jira, Jira Work Management and Jira Service Management Issue View experience 9h 33m via Jira Core· Viewing content, Create and edit, Authentication and User Management, Search and 7 more
Started Mar 07, 2025, 05:11 AM UTC· resolved Mar 07, 2025, 02:44 PM UTC
- investigating Mar 07, 2025, 05:11 AM UTC
We are aware of some users experiencing extended load times when attempting to view issues in Jira, Jira Work Management and Jira Service Management. Our team is investigating this issue.
- investigating Mar 07, 2025, 10:08 AM UTC
We are continuing to investigate this issue.
- resolved Mar 07, 2025, 02:44 PM UTC
A mitigation for the performance issues has been implemented and this incident is now resolved.
Minor March 7, 2025 Degraded performance detected in Jira, Jira Work Management and Jira Service Management Issue View experience 9h 33m via Jira Work Management· Viewing content, Create and edit, Authentication and User Management, Search and 7 more
Started Mar 07, 2025, 05:11 AM UTC· resolved Mar 07, 2025, 02:44 PM UTC
- investigating Mar 07, 2025, 05:11 AM UTC
We are aware of some users experiencing extended load times when attempting to view issues in Jira, Jira Work Management and Jira Service Management. Our team is investigating this issue.
- investigating Mar 07, 2025, 10:08 AM UTC
We are continuing to investigate this issue.
- resolved Mar 07, 2025, 02:44 PM UTC
A mitigation for the performance issues has been implemented and this incident is now resolved.
Notice March 6, 2025 Jira Platform Connection Errors 12h 51m via Jira Product Discovery· Open projects, Create and delete fields, Add/view data points ("Capture")
Started Mar 06, 2025, 04:26 PM UTC· resolved Mar 07, 2025, 05:17 AM UTC
- investigating Mar 06, 2025, 04:26 PM UTC
We are investigating reports of intermittent errors for some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We will provide more details once we identify the root cause.
- investigating Mar 06, 2025, 05:33 PM UTC
We are continuing to investigate the root cause of the partial outage with that is impacting some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We are applying mitigation to affected customers. We will provide more details within the next hour.
- investigating Mar 06, 2025, 11:19 PM UTC
Our team is continuing to investigate the issues relating to partial outage being experienced by some customers across Jira Work Management, Jira Service Management, Jira and Jira Product Discovery Cloud products. We will provide an update when more information relating to mitigating the issue is available.
- monitoring Mar 07, 2025, 02:40 AM UTC
Our team has implemented a fix for the connection errors that were being experienced across Jira Work Management, Jira Service Management, Jira and Jira Product Discovery Cloud products. We are continuing to monitor this change to ensure that the issue is mitigated.
- resolved Mar 07, 2025, 05:17 AM UTC
Our team has been monitoring this issue and can confirm that the errors that were previously occurring have now been resolved.
Minor March 6, 2025 Jira Platform Connection Errors 12h 51m via Jira Core· Viewing content, Create and edit, Authentication and User Management, Search and 7 more
Started Mar 06, 2025, 04:26 PM UTC· resolved Mar 07, 2025, 05:17 AM UTC
- investigating Mar 06, 2025, 04:26 PM UTC
We are investigating reports of intermittent errors for some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We will provide more details once we identify the root cause.
- investigating Mar 06, 2025, 05:33 PM UTC
We are continuing to investigate the root cause of the partial outage with that is impacting some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We are applying mitigation to affected customers. We will provide more details within the next hour.
- investigating Mar 06, 2025, 11:19 PM UTC
Our team is continuing to investigate the issues relating to partial outage being experienced by some customers across Jira Work Management, Jira Service Management, Jira and Jira Product Discovery Cloud products. We will provide an update when more information relating to mitigating the issue is available.
- monitoring Mar 07, 2025, 02:40 AM UTC
Our team has implemented a fix for the connection errors that were being experienced across Jira Work Management, Jira Service Management, Jira and Jira Product Discovery Cloud products. We are continuing to monitor this change to ensure that the issue is mitigated.
- resolved Mar 07, 2025, 05:17 AM UTC
Our team has been monitoring this issue and can confirm that the errors that were previously occurring have now been resolved.
Minor March 6, 2025 Jira Platform Connection Errors 12h 51m via Jira Work Management· Viewing content, Create and edit, Authentication and User Management, Search and 7 more
Started Mar 06, 2025, 04:26 PM UTC· resolved Mar 07, 2025, 05:17 AM UTC
- investigating Mar 06, 2025, 04:26 PM UTC
We are investigating reports of intermittent errors for some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We will provide more details once we identify the root cause.
- investigating Mar 06, 2025, 05:33 PM UTC
We are continuing to investigate the root cause of the partial outage with that is impacting some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We are applying mitigation to affected customers. We will provide more details within the next hour.
- investigating Mar 06, 2025, 11:19 PM UTC
Our team is continuing to investigate the issues relating to partial outage being experienced by some customers across Jira Work Management, Jira Service Management, Jira and Jira Product Discovery Cloud products. We will provide an update when more information relating to mitigating the issue is available.
- monitoring Mar 07, 2025, 02:40 AM UTC
Our team has implemented a fix for the connection errors that were being experienced across Jira Work Management, Jira Service Management, Jira and Jira Product Discovery Cloud products. We are continuing to monitor this change to ensure that the issue is mitigated.
- resolved Mar 07, 2025, 05:17 AM UTC
Our team has been monitoring this issue and can confirm that the errors that were previously occurring have now been resolved.
Major March 6, 2025 Unable to load the Operations page 31m via Atlassian Compass· JSM
Started Mar 06, 2025, 12:19 PM UTC· resolved Mar 06, 2025, 12:51 PM UTC
- identified Mar 06, 2025, 12:19 PM UTC
We are investigating reports of the Operations page not loading for Compass Cloud customers. There is no impact to the API. We have identified the issue and are in the process of fixing it.
- resolved Mar 06, 2025, 12:51 PM UTC
The issue has been resolved and the service is operating normally.
Minor March 5, 2025 Data freshness issues with some of the Jira tables 13h 49m via Atlassian Analytics· Dashboards, Atlassian Data Lake
Started Mar 05, 2025, 12:09 PM UTC· resolved Mar 06, 2025, 01:59 AM UTC
- investigating Mar 05, 2025, 12:09 PM UTC
We are currently investigating the issue. We identified 5 tables which might be affected: jira_project jira_issue jira_issue_field jira_issue_status_history jira_issue_cycle_time
- resolved Mar 06, 2025, 01:59 AM UTC
Incident is resolved now, all tables are up to date
Major March 5, 2025 EU OpsGenie API calls having intermittent routing issues 50m via OpsGenie· Alert Flow
Started Mar 05, 2025, 06:34 AM UTC· resolved Mar 05, 2025, 07:24 AM UTC
- investigating Mar 05, 2025, 06:34 AM UTC
We are aware of an issue where some API calls configured to use api.opsgenie.com/eu are intermittently returning a 404 error with the message 'no Route matched with those values'. API calls to api.eu.opsgenie.com and api.opsgenie.com (without /eu) are not affected. Our team is investigating this issue.
- resolved Mar 05, 2025, 07:24 AM UTC
Issues where some API calls configured to use api.opsgenie.com/eu were intermittently returning a 404 error with the message 'no Route matched with those values' should now be resolved. API calls to api.eu.opsgenie.com and api.opsgenie.com (without /eu) were not affected at this time.
Notice March 4, 2025 Issues with 403 user authentication errors across Atlassian products –
Started Mar 04, 2025, 07:31 AM UTC· resolved Mar 04, 2025, 07:31 AM UTC
- resolved Mar 04, 2025, 07:31 AM UTC
We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.
Notice March 4, 2025 Issues with 403 user authentication errors across Atlassian products – via Jira Core· Authentication and User Management
Started Mar 04, 2025, 07:31 AM UTC· resolved Mar 04, 2025, 07:31 AM UTC
- resolved Mar 04, 2025, 07:31 AM UTC
We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.
Notice March 4, 2025 Issues with 403 user authentication errors across Atlassian products – via Jira Work Management· Authentication and User Management
Started Mar 04, 2025, 07:31 AM UTC· resolved Mar 04, 2025, 07:31 AM UTC
- resolved Mar 04, 2025, 07:31 AM UTC
We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.
Major March 3, 2025 Atlassian Analytics and Embedded Analytics dashboards fail to load data 48m via Atlassian Analytics· Dashboards
Started Mar 03, 2025, 10:43 AM UTC· resolved Mar 03, 2025, 11:32 AM UTC
- monitoring Mar 03, 2025, 10:43 AM UTC
The issue has been identified, fix is deployed and is being monitored
- resolved Mar 03, 2025, 11:32 AM UTC
This incident has been resolved.