Atlassian Support incident

Atlassian Community is experiencing the slowness on Forums

Minor Resolved View vendor source →

Atlassian Support experienced a minor incident on November 6, 2025 affecting Support Portal and Ticketing and 1 more component, lasting 3d 8h. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 07:36 PM UTC
Resolved
Nov 10, 2025, 04:17 AM UTC
Duration
3d 8h
Detected by Pingoru
Nov 06, 2025, 07:36 PM UTC

Affected components

Support PortalTicketingKnowledge BaseCommunityAPI DocsPublic Issues TrackerTrainingBlogsCareersContent Delivery

Update timeline

  1. investigating Nov 06, 2025, 07:36 PM UTC

    Marketplace Community is experiencing slow load times and degraded performance on the Forums. We are actively investigating and hope to have a resolution as soon as possible.

  2. investigating Nov 06, 2025, 07:50 PM UTC

    Atlassian Community is experiencing slow load times and degraded performance on the Forums. We are actively investigating and hope to have a resolution as soon as possible.

  3. monitoring Nov 07, 2025, 02:10 PM UTC

    The incident has been fixed and continue to stay under monitoring.

  4. resolved Nov 10, 2025, 04:17 AM UTC

    The issue has been resolved and there is no performance related slowness on Atlassian Community Forums now.